TAKE YOUR
HOME BACK

Austin Restoration Services from the Big Guys!

We serve the Austin, Houston, San Antonio and surrounding areas. Let our professional property restoration team help you to take back your home and restore your peace of mind.

water restoration austin

BIG GUYS RESTORATION

Serving Homes & Businesses in the Austin, Houston, San Antonio, Cedar Park, Georgetown and Surrounding Areas

WE'RE HERE FOR YOU

The damage left by disasters like flooding or fires can be devastating. Once you are certain that your family is safe, your next priority is likely finding someone who can help you address the damage and reestablish normalcy in your home. At Big Guys Restoration, we are proud to provide our friends and neighbors with skilled, reliable damage restoration in the greater Austin, Houston, and San Antonio areas. Whether you are dealing with water damage, fire damage, or mold growth, having an IICRC-certified team of experts is non-negotiable. We have the knowledge, training, and experience necessary to handle a comprehensive range of challenges quickly and efficiently.

Ours is a team that prioritizes our customers’ comfort and satisfaction above all else. We understand the stress and anxiety that comes with this level of damage to your home, which is why we make ourselves available to you 24/7. Big Guys Restoration utilizes cutting-edge technology to help restore the damage done to your home. We also provide constant support to help you navigate the complexities of insurance claims and other logistics.

CRAWLSPACE ENCAPSULATION

MOLD REMOVAL

SERVICES YOU CAN COUNT ON

Serving Homes & Businesses in the Austin, Houston, San Antonio and Surrounding Areas

FLOORING RESTORATION SERVICES

MOLD INSPECTION

WATERPROOFING

WATER DAMAGE

Client Reviews

I’ve used Big Guys Restoration and Flooring for over a year on my carpets and antique rugs. The staff is easy to work with and my technician was on time friendly and fast. They have removed 2 stains I thought would never come out. One was a wine stain and another was a grease stain. Probably the best part of the carpet service is the eco friendly products they use. I’m picky about strong smells and they leave my house smelling fresh and clean but not over powering. Thanks Big Guys!

Customer

Angie's List

Extremely impressed with their dispatch/office team and effective communication. The carpet cleaner guy was amazing (I forget his name), was very courteous, respectful , delightful and WAS ON TIME!!!!! Provided tons of information and direction regarding not only pet stains but allergens and bacteria being removed from the carpets. Huge difference in appearance of my carpet and allergies! Signed up for their quarterly cleaning program.. Definitely my go to for not only carpets but grout and tile cleaning.

Customer

Angie's List

They were the one of the most fantastic companies I have ever hired. They made extra effort to make sure the floor was done right. I would fully recommend to anyone requiring maintenance to their floors!

Customer

Angie's List

Sky Hagen
Sky Hagen
2022-08-04
We had carpet cleaning done by Andrew and Josh and they were professional, kind, and did wonders on our office carpets. 10/10 would recommend!!! We will definitely be returning customers! Everyone involved at this company is amazing! Great work Big Guys!
Christopher Simon
Christopher Simon
2022-05-11
Had Big Guys and sister company SteamDoc work on deep cleaning all my wood and tile floors. We though replacement might be needed, but the Big Guys flooring experts cleaning made the flooring look like a new install. Awesome.
MICHAEL STROH
MICHAEL STROH
2022-02-12
Toghrul Aliyev
Toghrul Aliyev
2022-02-09
Brandon and Freddy were very helpful & responsive
Darcy Sprague
Darcy Sprague
2022-02-02
Sheresa Byrns
Sheresa Byrns
2022-01-29
Quality & friendly customer service. I have a washable rug for my dining room. However, it's too large for our washing machine. I had the very convenient option of dropping it off. The called & emailed when it was ready.
Alice Dobyns
Alice Dobyns
2022-01-28
Here's another big thumbs up for Brandon and his team at Big Guys. Had a water disaster plumbing leak that wrecked wood flooring. Brandon was one of the first on the scene in charge of the dry out process. Most impressed with the way he kept in touch, communicated what would be happening, when it would be happening and why. He and all the Big Guys were polite, professional, and careful with everything they touched. It was very nice to work with Brandon because he really cared about doing a good job and taking care of me during a very stressful event!
Abram Gordon
Abram Gordon
2022-01-27
I hope we never have another water issue at the house, but it's nice knowing that Big Guys is there in case we do have one. They were responsive, thorough, knowledgeable, had great communication, were easy to work with, and did a great job! I would call them again in a heartbeat and I can recommend them to anyone else with full confidence. They were great!
V B
V B
2022-01-13
Where to begin… The folks working at Big Guys are awesome. It’s obvious they actually want to do a great job for their customers. It’s also apparent that they take pride in their work and reputation, and the quality of their work and their customer support reflects that. I had a very slow roof leak that eventually caused mold damage before we noticed any drywall damage. The home builder contacted Big Guys, and they jumped on it almost immediately. I happened to mention that my wife was 8 months pregnant, and they actually prioritized the work to try to get all the mold remediated before the baby arrived! What other company would care enough to do that and work with a customer’s personal circumstances!? That was a HUGE help and I’m sure any new parent would agree is an immense stress relief. Before anyone went to my house, I got a call from Leathea, who was great from day one until the very end. She warned me the work would be intrusive and frustrating, but she clearly explained to me why that was the case and how mold greatly complicates the situation. Trust me, it was incredibly frustrating, but please don’t fault Big Guys for that - they’re simply following protocols and are doing everything in their power to make sure your house is properly remediated and that your safety is never in question. Leathea kept me filled in during the whole process, and she never hesitated to make herself available for a phone call or text message to answer any of my questions. As for the work, I was helped by Tylor and Bryan. These two did an amazing job clearing out the mold. When the assessor came out to take air samples to approve the remediation, he actually commented to me, “This was a very good job. These guys took good care of you”. Hearing that from someone with 25 years of experience definitely gives you some reassurance! Also, I noticed that Tylor and Bryan were very careful in my house. It seems every time I have a cable technician, plumber, or some other repairman in my house, they bump the walls with their tool belts, dirty my floors with their shoes, and are generally pretty careless. Tylor and Bryan, however, were very careful, and I could tell they were trying to not bump anything as they carried equipment and bags of garbage across my house. At the end of the job, there wasn’t even so much as a scuff on the wall - amazing! They were also very friendly and knowledgeable. The work ended up taking about a month, but the majority of that was waiting on assessor inspections or test results and waiting on air purifiers and dehumidifiers to do their thing (and Big Guys was able to remediate the mold before the baby was born). During that whole time, I was frequently kept informed and updated by Leathea, as mentioned earlier. But, I even got a couple of calls from the owner, Charlton, for some of the nitty-gritty details (I tend to ask a lot of questions). Again, I don’t know what other company would provide that level of support and transparency. I cannot recommend them enough. They worked with me very closely through a difficult and stressful time, and I could tell they were doing all that was in their power to minimize that stress and to help me how they could. And on top of all that, they did an excellent job! Give them a call for your next big job!
Melissa Murdock
Melissa Murdock
2022-01-10
Ivan and Roy just completed a few items on our house through Lennar. They went above and beyond to get the jobs done well and explain to me how they fixed the items that needed repair, i.e. the stair rods, towel rod hanger in the bathroom, and finalizing work on our upstairs balcony. I really appreciate their attention to detail and their kind attitude. It was a pleasure working with them.

BIG GUYS RESTORATION

Serving Homes & Businesses in the Austin, Houston, San Antonio, Georgetown, Cedar and Surrounding Areas

 

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