We love our customers!
Big Guys did better than great. They responded immediately to my water leak emergency and explained exactly what needed to be done to prevent/remediate any mold damage. They deployed their expertise and mold prevention/remediation equipment super fast and got a remediation plan in action much faster than I expected. They have top-of-the-line equipment that worked effectively to dry out my walls and floors. And because they have good equipment, they didn’t have to rip out all the drywall to implement their plan. When I brought my car to their office because it appeared to have mold growing in it, they used their hi-tech cleaning equipment to clean the upholstery. The guy did it in less than 30 minutes! Overall, they have been great, reliable, and responsive. And their prices are very reasonable.
They were the one of the most fantastic companies I have ever hired. They made extra effort to make sure the floor was done right. I would fully recommend to anyone requiring maintenance to their floors!
I’ve used Big Guys Restoration and Flooring for over a year on my carpets and antique rugs. The staff is easy to work with and my technician was on time friendly and fast. They have removed 2 stains I thought would never come out. One was a wine stain and another was a grease stain. Probably the best part of the carpet service is the eco friendly products they use. I’m picky about strong smells and they leave my house smelling fresh and clean but not over powering. Thanks Big Guys!
Extremely impressed with their dispatch/office team and effective communication. The carpet cleaner guy was amazing (I forget his name), was very courteous, respectful , delightful and WAS ON TIME!!!!! Provided tons of information and direction regarding not only pet stains but allergens and bacteria being removed from the carpets. Huge difference in appearance of my carpet and allergies! Signed up for their quarterly cleaning program.. Definitely my go to for not only carpets but grout and tile cleaning.
WHY CHOOSE US?
We stand behind our work 100% and never leave the job until our customers are happy.
We offer emergency services 24/7 year-round so that you can get back to your normal routine, quickly!
Professional & Well-Trained Technicians
We are fully licensed and insured.
Complete Customer Care
We will work with your insurance companies to make the claim and restoration process streamlined.